Unleashing Change: A Study of Organizational Renewal in Government - Paperbackby Steven Kelman (Author) "A Brookings Institution Press and Ash Center for Democratic Governance and Innovation publication This is a hopeful account of the potential for organizational change and improvement within government. Despite the mantra that ""people resist change,"" it is possible to effect meaningful reform in a large bureaucracy. In Unleashing Change, public management expert Steven Kelman presents a blueprint for accomplishing such