Listening for What Matters: Avoiding Contextual Errors in Health Care - Paperbackby Saul J. Weiner MD (Author), Alan Schwartz Phd (Author) The best clinicians take into account the life challenges of their patients when planning their care, a process Drs. Weiner and Schwartz refer to as "contextualizing care." Failures to contextualize care, when they results in care plans that seem appropriate from a narrowly clinical perspective but are nevertheless unlikely to achieve their intended aims represent "contextual errors."