One for the Road: Tips, Tricks, and a Few Good Stories from a Customer-Facing Project ManagerBeing on the front line and having a customer facing role takes a specific skill set not normally taught in a classroom or found in a book. This knowledge comes primarily from experience and on the job training. One for the Road is based on Real World experiences and should hit home for those who live and breathe this every day. It will, hopefully, provide a better appreciation of the Value Add that a Project Manager brings to the table. Whether youre